I used to see Miller as the leader in welding technology. They made only welding power supplies and associated equipment. They won or lost on the designs of their machines. They did not have another cash cow business, such as filler metals or shielding gas. They concentrated on machines. Today it is different. Miller is a small cog in a huge machine. 

As an observer looking from the outside. I cannot see the interworkings; I can only see the effects on everyday life. They seemed to be distancing themselves from the distributor and end user.

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Example: You purchase a repair part from Miller to fix your machine, but there is no warranty on that part. Now, if you buy that part from an authorized, certified Miller distributor and pay for the labor to install said part. Miller will extend the warranty from 0 to 90 days. From what I understand, Miller will warranty the second repair, but the customer must pay for the labor.

Somehow, as a customer, this does not instill confidence in me in the company.